Customer service is a priority, and we hope you won't have any issues with your products, but if you do, contact us by using the form below. We are a small team and aim to get back to you within 24 hours. There may be a slight delay over bank holidays.
Return Eligibility
To be eligible for a return, your item must meet the following conditions:
Important: Items sent back to us without first requesting a return will not be accepted.
Damages and Issues
Please inspect your order upon delivery. Contact us immediately if:
We’ll evaluate the issue and do our best to make it right.
Exceptions / Non-Returnable Items
We do not accept returns on the following (unless defective):
These are limited-quantity items and are carefully inspected before shipping to ensure quality.
Refunds
Once we’ve received and inspected your return, we’ll notify you of the approval status.
If approved, your refund will be automatically issued to your original payment method.
Please note: It may take some time for your bank or credit card company to process and post the refund.
Need Help?
We want you to be happy with your purchase. If you have any questions or concerns about your specific item, please don’t hesitate to get in touch.